Internet Connectivity in India: Are you getting what you paid for?

Despite strict parameters on quality of service (QoS) laid down by the Telecom Regulatory Authority of India (TRAI), a vast majority of the Internet subscribers continue to remain dissatisfied.

With approximately 45 million people using the internet through the dial-up or fixed lines across the country, the average speed for a user is around 10 kbps on 33.6 kbps modem at a cost of Rs 35 per hour, while through a dedicated always on connection, a user can have an access speed up to 100 kbps at Rs 500 per month.

Many subscribers did not know what speeds they were getting. Click Here to find out your internet connection speed.

Even as the TRAI's quality of service report finds that the ISPs have managed to reach these standards, many of the subscribers continue to be dissatisfied. More than 62 per cent of the overall respondents believe that cyber cafes are better and easier means of Internet access.